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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Precious Strickland

August 22, 2025

5  out of  5
rating by Precious Strickland
"Amazing thank you so much Kyndra !!"
We responded:
"Thanks so much, Precious! We appreciate your business. Thank you for choosing Kyndra Mitchell State Farm! -Agent Kyndra"
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Jaslene Black

August 20, 2025

5  out of  5
rating by Jaslene Black
"I reached out to Kyndra for a quote on homeowners insurance. She was very professional and gave me a quick response."
We responded:
"Thank you, Mrs. Black! I appreciate your kind review! -Agent Kyndra"
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Quentin King

August 19, 2025

5  out of  5
rating by Quentin King
"Devin did a great job of directing me to the appropriate team member and informing me on what to expect!! Agent Kyndra was great!"
We responded:
"Thank you for your kind review! -Agent Kyndra"
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preciousss

August 19, 2025

5  out of  5
rating by preciousss
"Laila was an amazing insurance agent! She’s always so helpful and supportive when it comes to making sure each customer has the best policy to fit their needs. She’s always professional and makes sure to treat everyone like family. Always a great time speaking with her!"
We responded:
"Hi! Thank for your review. Laila is great and I am happy that she was able to help! -Agent Kyndra"
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Jay

August 19, 2025

5  out of  5
rating by Jay
"Walked out feeling like a new man. Genuinely gained so much knowledge in such a short time. I had tons of questions and Devin made sure he answered every one! I’ve been telling everyone about my experience."
We responded:
"Thank you! We appreciate your business. -Agent Kyndra"
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Hailey Cingel

August 19, 2025

5  out of  5
rating by Hailey Cingel
"Devin was extremely helpful and pointed me in the right direction. Super helpful!"
We responded:
"Hi Hailey! Thank for your review. We appreciate your business! -Agent Kyndra"
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Sa'Nya Myers

August 19, 2025

5  out of  5
rating by Sa'Nya Myers
"Highly recommend, Devin did a good job of pointing me in the right direction."
We responded:
"Thanks so much for your kind review! -Agent Kyndra"
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Aurrion Doby

August 19, 2025

5  out of  5
rating by Aurrion Doby
"Was helped by the lovely Devin! He’s was incredibly nice and gave me super helpful info."
We responded:
"Hi Aurrion! Thank you for your business! -Agent Kyndra"
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Lyric Calloway

August 19, 2025

5  out of  5
rating by Lyric Calloway
"I was so nervous before coming here, as a young adult doing stuff like this feels too grown😂but Devin was so nice and made all my worries disappear!"
We responded:
"Hi Lyric! Devin is one of our valued customer service representatives and I'm happy to know that you were made at ease. We appreciate your business! -Agent Kyndra"
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Angelica Salazar

August 19, 2025

5  out of  5
rating by Angelica Salazar
"Working with Devin at State Farm has been an outstanding experience from start to finish. He’s incredibly knowledgeable, responsive, and genuinely cares about helping his clients find the right coverage. Devin took the time to explain all my options clearly and made the entire process easy and stress-free. I highly recommend reaching out to Devin — you won't be disappointed!"
We responded:
"Hi Angelica! Devin is our customer service rep and acts as a liaison between the customer and a licensed representative! I'm happy Devin was able to explain your payment options and get you on a plan that best fits you! -Agent Kyndra "
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Kashon Sanders

August 19, 2025

5  out of  5
rating by Kashon Sanders
"I had a great experience working with my State Farm agent, Laila. She was extremely friendly, helpful, and very knowledgeable. She took the time to answer all of my questions and made the whole process smooth and easy. I really appreciated her professionalism and kindness—highly recommend!"
We responded:
"Hi. Ms. Sanders, it was such a pleasure to assist you and your family! Laila is awesome! -Agent Kyndra"
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makiah

August 19, 2025

5  out of  5
rating by makiah
"Devin was very helpful!!"
We responded:
"Thank you for your kind review! -Agent Kyndra"
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Aidan London

August 19, 2025

5  out of  5
rating by Aidan London
"While I ended up not doing business with Ms. Mitchell today, interacting with her and her assistant Devin was incredibly pleasant. If I ever need a new plan I know where to go!"
We responded:
"Hi Aidan, it is a pleasure to be a resource in helping you with your insurance decisions! If anything changes in the future, we'd gladly have you as a customer! -Agent Kyndra"
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Jordan Tate

August 19, 2025

5  out of  5
rating by Jordan Tate
"Devin was really attentive and helpful through the duration of my experience and brought such clarity to the issues i was dealing with. It was such a refreshing experience as a customer encountering such a kind and genuine worker !"
We responded:
"Jordan, thank you for your review! -Agent Kyndra"
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Lennox Durett

August 19, 2025

5  out of  5
rating by Lennox Durett
"Laila was BEYOND helpful! She made sure I understood all of my options and was able to save me money all while making me feel like family! I refuse to believe I just met her. I highly recommend Laila to all my friends and family"
We responded:
"Thanks Lennox, for your kind review. Laila is awesome and a true representation of our agency's values! -Agent Kyndra"
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Danielle Davis

August 19, 2025

5  out of  5
rating by Danielle Davis
"Such an amazing experience. Kyndra took her time to find the best policy for me. Will definitely recommend going to this agency!!!!!"
We responded:
"Thanks Danielle! We truly appreciate your business! -Agent Kyndra"
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Joseph Smith

August 18, 2025

5  out of  5
rating by Joseph Smith
"Customer service was excellent I really enjoyed her ability to tailored a policy for my specific needs. Couldn’t thank you enough"
We responded:
"Thank you, Joseph! It is always a joy to discuss family legacy and planning with our customers! -Agent Kyndra"
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Dominique Johnson

August 18, 2025

5  out of  5
rating by Dominique Johnson
"Kyndra is phenomenal! She truly cares about the clients she serves and ensuring you and your family have the protection you need! If you don’t know where to start or the type of protection you need, just call her and she will make sure you are well informed to make the best decision you, your family or business."
We responded:
"Thank you, Dominique! It is our pleasure to serve you and your loved ones. -Agent Kyndra"
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Brailyn Thornton

August 18, 2025

5  out of  5
rating by Brailyn Thornton
"I’m so thankful Kyndra was able to help me find the best quote for me that was not only affordable, but comes with some benefits as well! Thank you."
We responded:
"Thanks Brailyn, for your kind review. We truly value our customers, and service is our utmost priority! -Agent Kyndra"
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Abbie Bauer

August 18, 2025

1  out of  5
rating by Abbie Bauer
"I had a house and auto policy with Kyndra for one year. From the start, it felt like Charlie, her employee, was constantly messing things up and causing a lot of extra work for me. When I went to find a new insurance company, I found out Charlie had cancelled my auto policy without my consent or knowledge over a month prior. He swore up and down that I told him to do it over the phone, so I pulled up my phone records to show I had never called them the day he cancelled it. Seriously, why would I cancel my auto insurance out of the blue without having a new policy lined up? Then, once I proved I couldn't have cancelled it myself, they swore up and down that it wasn't a big deal. I know for a fact that if I had been in a car crash, they would have been a nightmare to deal with since I had supposedly canceled my policy. They acted like it wasn't a big deal that I was driving without car insurance!! Kyndra and Charlie lied straight to my face several times, and they eventually stopped answering my calls. When I went to their office during business hours, the entire place was empty and lights turned off. It was one of the most stressful experiences of my life. Finding new insurance was also incredibly difficult because I had a lapse on my record, but I eventually found a place that actually saved me money! Save yourself the grief; there are other State Farm reps in the area that must be more competent (since the bar is on the floor)!!"
We responded:
"Hi Ms. Bauer! I hope this message finds you well! Charlie hasn't been with our office in a year, and this incident was well before his departure. I do apologize for your experience and that the remedies that were given to you were not sufficient to you, which included reinstating your policy with no lapse. You declined. This was even though there was no clear error on our part for the cancelation. Also, for accuracy, you arrived before our office opened that day! We value all of our customers past, current and future and wish you well with your current insurer. Best regards! -Agent Kyndra"
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Doug Keller

July 19, 2025

5  out of  5
rating by Doug Keller
"Excellent service!"
We responded:
"Thank you for your review! We appreciate your business! -Agent Kyndra"
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M. Skiba

July 18, 2025

5  out of  5
rating by M. Skiba
"Kyndra was amazing, such great service!"
We responded:
"Thank you for your review! We appreciate your business! -Agent Kyndra"
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Eddie Mobley

July 18, 2025

5  out of  5
rating by Eddie Mobley
"I had a nice experience talking to my agent (Laila) she was very friendly, helpful & very knowledgeable."
We responded:
"Thank you for your kind review! Laila is wonderful and dedicated to serving our customers! -Agent Kyndra"
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Scott Villavicencio

July 14, 2025

5  out of  5
rating by Scott Villavicencio
"Kyndra is a consummate professional. Very knowledgeable and capable. Would definitely work with her again in the future!"
We responded:
"Hi Scott! Thank you so much for your review. We appreciate and value you. -Agent Kyndra"
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Monique Murff

June 16, 2025

5  out of  5
rating by Monique Murff
"Great customer service! I'm very satisfied with my policy"
We responded:
"Hi Monique! Thank you for your kind review. We are happy to serve you! -Agent Kyndra"